Contact support within 48 hours of delivery—we’ll arrange a replacement or refund.

Yes, free digital guides are available on each product page or via customer support.

Stock status is displayed on every product page—real-time updates included.

Custom sizes are available for select products—contact us for a quote.

All products meet regional safety and building code standards.

Only Cash on Delivery (COD) worldwide.

No deposits required—pay the full amount in cash upon delivery.

Only cash is accepted for COD payments.

Yes, delivery fees are already factored into your total order price.

Refused deliveries incur a 10% restocking fee (deducted from future orders).

Only name, address, phone number, and order details—no unnecessary information.

No, we never sell or share your personal information with external parties.

We use encrypted systems to safeguard all customer information.

Yes, contact support to submit a data deletion request—processed within 7 days.

We don’t track or store browsing data beyond essential order processing.

Unused, unopened products can be refunded within 30 days of delivery.

Refunds are issued within 5-7 business days of returned product inspection.

Full refunds (excluding delivery fees) for eligible returns—no hidden charges.

Refunds are processed via bank transfer or cash (arranged with support).

Yes—report damage at delivery and provide photos for a quick refund/replacement.